About Us
Below are some frequently asked questions and answers about Better Life Homecare and the services we provide.
What is home care and why do people want it?
Home care allows you, or your family member, to have care services provided at home rather than in a nursing home or an adult living facility. given a choice, most elderly or ill people would choose to remain in their own home, surrounded by things which are both familiar and comforting for them. Most families are quite happy for that to happen, but only with a trained caregiver present, helping their loved one to bathe, dress, prepare meals, etc. That’s exactly what our home care services provide.
How we hire our caregivers:
Each of our Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and Home Health Aides (HHAs) are fully licensed and/or certified, or have completed a vocational program. Our vetting process has two key components: any potential employee must meet state and federal guidelines in terms of their qualifications, and they must also complete a level 2 background screening check. This includes fingerprinting, and a local, state and national criminal history check.
How we train our caregivers:
Each of the BetterLife RNs, LPNs and CNAs are board certified and are graduates of a college, trade school or vocational program. Although Homemakers and Companions are not required to have a certification or college education, they do go through our in-house training program to ensure they’re more than prepared for their first assignment.
Are BetterLife caregivers allowed to travel with clients?
Yes, our caregivers can go anywhere the client wants to go, including to doctor’s appointments, grocery shopping, or on social outings. We can even provide live-in care during a vacation, with or without family members present. So your loved one can enjoy their trip as they usually would, and their family has the peace of mind of knowing that a designated caregiver is present for the duration of the journey.
What payment methods do you accept?
BetterLife accepts major credit cards, cash, or insurance payments. We are more than happy to assist our clients with completing insurance paperwork, and then to follow up with you to ensure that everything has gone to plan in terms of coverage and payments.
What if a client is admitted to a hospital or nursing home?
Our nursing staff can accompany the client to the hospital or nursing home to provide ongoing care while they are in the facility. This continuance of care is especially important for clients with Alzheimer’s disease, for example.
What is the difference between a Certified Nursing Assistant (CNA) a Homemaker or Companion?
A CNA can work in a hospital under the supervision of a Registered Nurse (RN), providing non-medical care for a client, including bathing and dressing.
A Homemaker is trained in senior care, but does not possess a qualification in that field. Their duties include light housekeeping, and meal preparation, for example. A Homemaker can prepare clothing for a client, but not actually assist them in getting dressed.
The Companion, as the name suggests, is like having a friend over for a cup of tea, to read a book, watch TV, play a game, or take you out for errands or entertainment. A Companion provides social interaction and stimulation for the client that they would otherwise miss out on.
We take special care in connecting the client to the right caregiver, because our goal is to help our clients to have a BETTER LIFE!
